#Free Canada Wide Shipping – That’s right, we offer FREE shipping to your Canadian address.

Delivery time – Orders are shipped out within 3 business days. GRT Products Canada saves no effort to guarantee a fast shipment of each and every package. Unfortunately, delays may occur during a busy season or due to sever weather conditions that are out of our hands.

Address Change – Customer may be required to add the shipping address on your credit card file with your credit card issuer as a secondary address to complete the address.

Couriers – All packages are shipped with Canada Post or FedEx. Customer may select the shipping method and courier and in the vast majority of cases packages will be shipped with the selected courier. Our shipping calculators provide an estimated time of arrival. Estimated time of arrival is an estimated date and it is not guaranteed that the package (s) will arrive on that exact date.

Oversized Items – Due to weight/size restrictions oversized items are shipped with a freight company as they are too heavy/large to be shipped with couriers.
Oversized items are shipped out within 5 business days. Please note, trucking companies will always call ahead of time to schedule a delivery date. All freight deliveries are curbside only.

Refunds & Returns
Upon receipt and inspection, you will be notified on the status of your refund request. Please note that, You are responsible for the shipping cost returning the product to our distribution centre, located in Barry’s Bay.
If your refund is approved, you will receive the credit back based on the original method of payment. For reasons other than a warranty issue that cannot be rectified or error on part of the supplier, items may have a 15% restocking fee applied. Contact Us If you have any questions on how to return your item to us.